Yes you can. Go to the MedeFile web site customer service section and download a fax cover sheet. Fill out the information and fax or mail the cover sheet along with the documents you wish to include.

Follow the instructions in the member's services area or go to the member's support section in the web site.

Access to each member's MedeFile is exclusively controlled by that member.

You must make this request in writing and have the request notarized. It can take up to 60 days to have the record removed. Please note that we must delete the entire record in question, and cannot edit or remove individual pages from the record. You may find the proper form in the member's service section of the web site.

As frequently as you would like to. Otherwise, we will automatically request updated records from your list of healthcare providers on a quarterly basis.

Make sure to carry your MedeDrive at all times regardless of where you go. In most cases, emergency medical personnel will be able to access your medical information simply and quickly.

MedeFile considers security, privacy and confidentiality to be of paramount importance. MedeFile was created with the help of credentialed health Information Management professionals thoroughly trained in patient record confidentiality.

The MedeFile systems are designed with state-of-the-art processes to prevent unauthorized access. Technologies such as 128 bit encryption, digital certificates, physical locks and firewalls are all utilized to create a highly secure site that you can be confident will protect your valuable and private medical information.

All of MedeFile's staff are bonded and trained in the latest privacy and patient confidentiality rules and regulations. The MedeFile system incorporates a complete audit trail for your review, which is time and date stamped for you to see at any time.